Physical gift cards

11 articles

• Can I activate cards from my own system? Yes. The reseller API has two endpoints: physical-vouchers/check to look a card up and see the amounts it accepts, and physical-vouchers/activate to...
• How do I activate a card at the till? In the web till, open the Activate a card tab. Scan the barcode or type the 19-digit card number. The till shows...
• Who can order physical cards? Physical cards are available to approved resellers, for products the brand has made available in print. If you don't see Order physical...
• What does the customer receive? The customer receives a new 16-digit PIN by email, with its QR code, for the amount they paid. From then on it...
• How do I track my order? Open Card orders in your dashboard. Each order shows its reference, product, quantity and status: Pending: placed and waiting to be printed....
• How much do physical cards cost? You pay the print price per card shown for the product, plus a delivery fee that depends on the delivery state. Both...
• Why can't a card be activated? The order hasn't shipped yet. Cards can be activated once their order is marked shipped. The card was already activated or voided....
• What if cards are lost or stolen? Because a card holds no value until it is activated, a lost or stolen card costs you nothing as long as it...
• How do I order physical cards? Open Products in your dashboard and choose Order physical cards on the product you want. Enter the quantity, from 10 to 20,000...
• What are physical gift cards? Physical gift cards are printed cards that resellers display in store for customers to pick up and bring to the till. Each...
• Can I cancel a card order? Yes, until it ships. Contact our support team with the order reference. The full amount, including the delivery fee, goes back to...