Terminal spend controls

9 articles

• How do daily limits work? You can set a limit for each currency you hold a wallet in. Leave it empty for no limit. The limit covers...
• What happens if staff enter the wrong staff PIN? The sale doesn't go through, and the till shows how many tries are left. After 5 wrong PINs in a row, selling...
• What should I do when I get an unusual activity alert? Check with the store whether the sales were expected, such as a busy promotion or a late customer. If they weren't, disable...
• How do I set or change a terminal's staff PIN? Open the store's Terminals page and choose Spend controls on the terminal. Enter a new PIN of 4 to 6 digits, add...
• What are set hours? Set hours are the times a store usually trades, such as 08:00 to 20:00, in the time zone on your account. They...
• Which alerts will I receive, and where? Alerts appear in your dashboard notifications and are emailed to your account's email address. We alert you when: selling is locked after...
• Do daily limits apply to sales through the API? Yes, when the request names the terminal with terminal_id: those sales count towards that terminal's limit, and a sale over it fails...
• Why does my till say this terminal has no staff PIN? A reseller terminal can't sell, top up or activate cards until it has a staff PIN. On the Terminals page it shows...
• What are terminal spend controls? A reseller terminal pays for every PIN it sells out of your wallet. Spend controls limit what a terminal can do and...