How do I set or change a terminal's staff PIN?

Q: How do I set or change a terminal's staff PIN?

Open the store's Terminals page and choose Spend controls on the terminal. Enter a new PIN of 4 to 6 digits, add your authenticator code and save. Leave the field empty to keep the current PIN. New terminals get their PIN when you add them. Give it only to the staff who use that till, and change it when staff leave. The PIN is stored securely and can't be shown again, even to you.

1 minute read Updated 28 Oct 2026

Open the store's Terminals page and choose Spend controls on the terminal. Enter a new PIN of 4 to 6 digits, add your authenticator code and save. Leave the field empty to keep the current PIN.

New terminals get their PIN when you add them. Give it only to the staff who use that till, and change it when staff leave. The PIN is stored securely and can't be shown again, even to you.

Was this article helpful?

All Terminal spend controls articles Still stuck? Contact us