AfroPin
Terminal spend controls

What happens if staff enter the wrong staff PIN?

1 minute read Updated 28 Oct 2026

The sale doesn't go through, and the till shows how many tries are left. After 5 wrong PINs in a row, selling is locked on that terminal and we alert you, because the device may be in the wrong hands.

To unlock it, check with the store, then set a new staff PIN from Spend controls. If the device may have been lost or stolen, disable the terminal or reset its password as well, which signs it out everywhere.

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