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Physical gift cards

What if cards are lost or stolen?

1 minute read Updated 28 Oct 2026

Because a card holds no value until it is activated, a lost or stolen card costs you nothing as long as it is reported. Tell our support team the reference of the affected order, and we will void every card from that order that hasn't been activated, so none of them can ever be used. You can then order replacements. Keep unsold cards somewhere secure all the same, and order more whenever you need them.

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