How do I activate a card at the till?

1. In the web till, open the Activate a card tab.
2. Scan the barcode or type the 19-digit card number. The till shows the product and the amounts the card can be loaded with.
3. Take payment from the customer, then enter the amount, the customer's name and email address, and optionally their phone number.
4. Check the summary and confirm.

The amount is taken from your wallet, the customer receives a new PIN with its QR code by email, and the card number stops working. Staff only ever see the card's masked number. Cards can be activated on live terminals only, and only once their order has shipped.