AfroPin
Getting help

How do I know a message really comes from my account officer?

1 minute read Updated 28 Oct 2026

Check that it comes from the email address shown under Your account officer in your Settings. Your account officer, like everyone at AfroPin, will never ask for your password, your authenticator codes, your API secret or full PIN codes, and will never ask you to move money to a personal account. If a message asks for any of these, don't reply, and report it to our support team.

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