If your business already sells to customers every day, through stores, agents or an app, gift cards are a natural product to add. This guide explains how selling works on AfroPin, from funding your wallet to earning commission.
1. Fund your wallet
Resellers sell from a prepaid wallet. You top it up from your dashboard through our payment partner, and the face value of each card you issue is taken from it. Set a low-balance warning so we email you before your balance runs out, so sales are never interrupted.
2. Choose how you will sell
- At the counter. Add your stores, then a terminal for each till. Staff sign in to the web till with the terminal's login ID and password, pick a product and an amount, and enter the customer's name and email address.
- In your own app or platform. Our reseller API lets you issue, top up, reissue and manage cards from your own product. You can deliver codes to your customers yourself, or point a webhook at your platform webhook URL and let us email them.
3. Let the customer receive the code
When you sell at the till, we email the PIN to the customer with a QR code they can show at the brand's till. Your staff only see the code masked, which protects you as much as the customer: nobody at your counter can be accused of copying a code they never saw.
4. Top up and support existing cards
For products that allow it, the same till can top up a customer's existing card. If a customer loses their email, you can reissue the PIN: it keeps its balance and gets a new code, sent to the email address on record, and the old code stops working.
5. Earn and get paid
You earn the commission agreed for each product on every card you issue and top up. It is credited to your commission wallet when the sale is made, and paid out to your bank account on our payout schedule. Your dashboard shows sales, top-ups and commission by store and by terminal.
Good practice at the counter
- Give each till its own terminal, and give its login details only to the staff who use it.
- Disable a terminal straight away if a device is lost or a staff member leaves.
- Check the customer's email address with them before you confirm a sale.
- Never write down or photograph a full code, even if a customer shows you one.
Ready to add gift cards to your counters or your app? Apply as a reseller and our partnerships team will walk you through set-up.
